7.8
Based on 1652 reviews

Surestay Plus Hotel By Best Western Gatlinburg

The 3-star Surestay Plus Hotel By Best Western Gatlinburg offers 52 rooms with proximity to French Broad River, which is at a distance of 350 metres away from the property. The hotel features a range of facilities such as a snack and drink vending machine, and a lift.

Set only a 5-minute walk from Gatlinburg Trail, the accommodation is only a short stroll away from the mountainside Ober Gatlinburg Amusement Park. Shopping tourists will enjoy proximity to Gatlinburg Convention Center (700 metres) and The Village Shops Shopping Mall (1.6 km). This Gatlinburg hotel is also approximately a 16-minute walk from Ripley's Marvelous Mirror Maze Amusement Center. Surestay Plus Hotel By Best Western Gatlinburg is located 80 km from McGhee Tyson airport and a few minutes' drive from Grand Prix bus stop.

Some units at the property are fitted with ironing facilities and air conditioning, and such self-catering options as tea and coffee making equipment. Guests can use a separate toilet and a shower together with hairdryers and bath sheets.

Enjoy American dishes in bar Bennett's Pit BBQ, set around 5 minutes' walk away.

There are views of the West Prong Little Pigeon River.

SureStay Plus Hotel by Best Western Gatlinburg offers free parking and an on-site parking lot.

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General information

Contact information

218 Ski Mountain Road, Gatlinburg, United States;

Surestay Plus Hotel By Best Western reservations available at 'rooms'

Surestay Plus Hotel By Best Western phone number isn't available on our site, if you want to call Surestay Plus Hotel By Best Western visit site of a hotel

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Surestay Plus Hotel By Best Western Location

 218 Ski Mountain Road, Gatlinburg, United States

Surestay Plus Hotel By Best Western Hotel Deals

Guest reviews

Guest reviews are submitted by our customers after their stay at Surestay Plus Hotel By Best Western Gatlinburg

Scott

2022-08-16

Fairly clean hotel, superbly friendly staff at her manager.

8

Henry

2021-11-28

The stay here was great, loved the hotel, it was fairly clean with perfect location near Parkway, the main street full of attractions, the mountains and restaurants.

8

Ray

2021-11-11

Cheap hotel with courteous staff at her manager.

8

James

2021-11-04

Fairly clean accommodation, courteous staff at her manager. Continental breakfast, cheap room with balcony and a king bed, for example.

9

David

2021-08-28

The hotel is amazing with good food and delightful views. The pool area is great too.

9

Thomas

2021-11-04

The hotel was a brilliant base for enjoying a calm area, just off center and shops. Amicable, supper friendly employees were at her manager. I've booked suite with a patio overlooking the river and everything was great.

10

Frank

2022-02-16

Had a VERY GOOD stay in a long time, loved staff and location.

9

Ken

2021-12-20

Everything was great, exceptional staff, stunningly beautiful views of mountains and river. The continental breakfast was great affordable, loved it.

8

Kimberly

2022-04-30

It's handy base for visiting some must see attractions in Gatlinburg. The food is fresh, liked continental breakfast. Also, the location is ideal, minutes from a mountainside amusement park.

9

Dave

2022-08-20

Stayed here for 3 days, loved the hotel, it was fairly clean with perfect location right on the river. Though you guys made our stay fine, beds were very uncomfortable.

8

Marvin

2022-01-12

Cozy beds, best possible location, clean. Room was themed and gorgeous. The restaurant was amazing and food was different. Brilliant service, great value for money.

9

Greg

2021-10-13

Fairly clean hotel with very good staff and location.

8

Josh

2022-08-11

I loved spending time here. Overall had good stay in a long time. Huge and beautiful rooms, the views of mountains and river were delightful.

8

James

2022-01-30

The place was clean with a helpful staff. Great service during our fine stay. Plus their wifi was fast.

9

Todd

2022-01-26

Great value hotel, tidy, with unbeatable location really close to all the attractions, helpful rooms clean and Smoky Mountains. Staff were eager to help, everything was nice, would stay here again.

7

Paula

2021-09-14

We loved the comforts of this industrial hotel. The staff was terrific and provided us with info about Gatlinburg tourist sites.

9

Stanley

2021-09-22

We loved staying here, the breakfast was delightful. Room was warm and cozy with a large bathroom.

9

Ruth

2021-09-13

Clean, pet-friendly hotel, I liked beautiful rooms and superbly friendly staff. The breakfast was not expensive, they make plenty of meals.

9

Nick

2022-05-19

Exceptionally comfortable bed and a lovely view.

10

Eli

2021-08-12

Extraordinary hotel, opulent and warm enough rooms. Rooms with the balcony, a sleeper sofa and a king bed. The staff were more than helpful this whole time. Efficient business location, it was in a such beautiful area. Immaculately clean property and great service.

10

Lester

2022-03-24

The hotel was clean, the rooms were relaxing with stunningly beautiful views. The location was ideal, for example, Bill Gladwell was a 10-15 minute walking distance from the property. There was a superb bar with great service. The stay was absolutely very very good.

8

Robert

2021-10-14

Absolutely amazing staff, unrivaled location, courteous service. Room was bright and functional, super beds. 30 minutes walk from central Gatlinburg. The building itself was elegant with a well-maintained garden.

8

John

2022-06-24

Clean hotel in a nice building close to stores and the river and the mountain.

10

Peter

2021-08-14

The hotel is fairly clean, staff are courteous and breakfast is warm. The onsite bar is superb, you’ ve got to try its cold drinks. Can be described as a really great experience, would recommend.

9

Dan

2022-02-14

The hotel was clean with hot breakfasts. Lots of goodies for breakfast.

8

Matt

2021-08-09

Not bad hotel, simply perfect location, we booked a suite and loved it. So competent personnel, were happy to help.

The views were not very good.

5

Jay

2021-04-09

Very convenience location, excellent staff and spotless hotel.

Bad smell in the room.

8

Edward

2021-09-13

Great beds, air conditioner, ipad and WiFi in the room. Fully equipped hotel with good service.

9

Rich

2022-01-22

My room was very specious and well heated, it worked good. In general staff were all enthusiastic and incredibly attentive. The breakfast was large, had variety of options and the food was outstanding. The pool was nice and I had complimentary drinks in the juice bar. Pretty much what I expected: small luxury hotel, reasonably priced.

10

W.

2022-03-11

We had convenient check in and rooms were pleasantly decorated. Magnificent view, a big balcony, perfect bed, too. Service was FLAWLESS, staff - highly professional.

9

Jason

2021-12-19

Staff was efficient, rooms were cool enough and location was peaceful.

10

Jim

2021-05-22

Magnificent and top-notch room along with always accommodating staff. Loved WiFi, cable TV and terrace in the room. The location was fab, near the Gatlinburg Trail, the river, the park.

10

Curtis

2022-03-26

Relatively cheap breakfast, accommodating room, great value for money.

9

Kent

2021-07-11

Amazing breakfast, staff was always available while we were there. Exceptional lake view, compact room.

10

Charles

2021-05-22

Brilliant location, thoughtful staff, clean venue, savoury breakfast.

8

Al

2021-05-25

Very comfortable experience and great value for money. Luxurious luxurious rooms, informative staff, particularly nice breakfast. Particularly nice views and green garden.

10

Alexandra

2022-01-07

A perfect hotel in Gatlinburg. Plenty of supplies in the room : central heating, a microwave oven and ironing facilities.

8

William

2021-05-07

The venue's location and staff were exceptional.

9

Jim

2021-01-22

I loved decent location of the hotel and very pleasant staff.

10

David

2021-06-13

The breakfast was complimentary and I liked the fact that the room had an astonishing view. Staff always hospitable.

9

Henry

2021-10-08

Everything was well maintained at this pet friendly hotel. I booked a generous-sized room overlooking the river. The staff was considerate and went the extra mile to provide a comfortable stay. Its location was unbeatable and in a beautiful area.

8

Thomas

2021-10-22

we had a fairly nice stay at this animal-friendly hotel. satisfactory breakfast, kind staff, cheap room. easy check-in too. moreover, free wifi was available.

9

Joel

2021-02-25

Relaxing rooms and a the best breakfast, vacation base for visiting Gatlinburg. There were free Wi-Fi, climate control and cable TV in the room, truly enjoyed that. The beach was stunning. Restaurant was simple. The service offered here was efficient. I got great value for money at this hotel.

8

Jack

2021-06-22

Ideal location, exceptionally nice stuff and nonsmoking rooms, fast wi-fi. We did n't like the bed, it was short, nevertheless it was truly a perfectly pleasant stay.

Shame the bathroom was extremely small.

5

Shawn

2021-07-01

Accommodating staff, the room was absolutely gorgeous and I loved convenient location.

10

Elizabeth

2021-05-22

Relaxing rooms, convenient location. I got free upgrade and liked it. Everything seemed well managed, fairly clean. The staff was kind, I will never forget them.

9

David

2021-12-08

Recently refurbished, best western property. Our room had a relaxing bed and an absolutely beautiful view. The property was set in a pretty quiet area. Besides, it was just a few minutes from gatlinburg trail...

9

John

2021-05-25

Welcoming staff, spacious room, bed was very comfy. Hotel was spotless. The breakfast had variety of selection, the food was pretty good. Totally excellent experience.

Unfortunately, there was no desk.

6

John

2021-04-01

It has outstanding location and staff. Based in a calm area😀

9

Claude

2021-03-25

Every detail was pleasant, including staff and rooms, I loved how fairly clean the hotel was. The staff did all they can for a wonderful stay.

9

John

2021-03-27

Excellent place for exploring Gatlinburg. The staff was helpful, room was large. Enjoyed the way our king suite was arranged.

8

L.

2020-12-27

We liked it. The room was large and the breakfast was PERFECT, lots of options. Just a 20-minute stroll to the center. For dinner we chose the peddler steakhouse, that was 800 feet from the hotel.

9

Kenneth

2020-06-23

the bed was nice, after a long drive. breakfast was free with plenty of options. the hotel suited our needs.

9

M.

2020-07-25

Short way from the restaurant Cherokee Grill. Chilled-out base for a city trip in Gatlinburg.

8

Hugh

2019-10-02

The hotel staff was helpful. I liked the location.

9

Fred

2020-01-23

Great location and competitive prices. Cicis served dishes within 500 feet off the hotel: )

10

Jimmy

2020-08-02

staff was friendly, great breakfast. the bed was comfy. view from the window to the river.

8

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Based on 1652 reviews

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Main Features

  • Free Wi-Fi in rooms

  • 24-hour reception

  • Seasonal outdoor pool

  • Hiking

  • Business centre

  • Non-smoking rooms

  • Air conditioning

  • No pets allowed

Surestay Plus Hotel By Best Western Amenities

  • General

    Non-smoking rooms
  • Parking
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Security
  • Lift
  • Vending machines
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Leisure & Sports

    Seasonal outdoor pool
  • Seasonal indoor pool
  • Sun loungers
  • Skiing
  • Hiking
  • Surestay Plus Hotel By Best Western Guest Services

    Business centre
  • Fax/Photocopying
  • Room Amenities

    Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities
  • Free toiletries
  • Flat-screen TV
  • AM/FM alarm clock
  • Carpeted floor

Surestay Plus Hotel By Best Western Offers

Rooms
Frequently asked questions
  • Where is Surestay Plus Hotel By Best Western Gatlinburg situated?
    Surestay Plus Hotel By Best Western Gatlinburg is just a stone’s throw away from the city’s key locations and sites, including Ober Gatlinburg Amusement Park and Ski Area and Sugarland Cellars.
  • 🚪
    What types of rooms does Surestay Plus Hotel By Best Western Gatlinburg provide?
    For a room in Surestay Plus Hotel By Best Western Gatlinburg, you will spend approximately $123.
  • 🌇
    What is the distance from Surestay Plus Hotel By Best Western Gatlinburg to the heart of the city?
    The heart of the city can be found within 2 km from Surestay Plus Hotel By Best Western Gatlinburg.
  • Which airport is close to Surestay Plus Hotel By Best Western Gatlinburg?
    McGhee Tyson is the closest airport and it is situated within 80 km from Surestay Plus Hotel By Best Western Gatlinburg.
  • 🕌
    What attractions are close to Surestay Plus Hotel By Best Western Gatlinburg?
    Popular spots near Surestay Plus Hotel By Best Western Gatlinburg include Great Smoky Mountains National Park, Ober Gatlinburg, Gatlinburg Trail, among others.
  • 🍹
    Are there any good restaurants close to Surestay Plus Hotel By Best Western Gatlinburg?
    Guests can have lunch or dinner at Crockett's Breakfast Camp within 400 metres of Surestay Plus Hotel By Best Western Gatlinburg.
  • What payment methods do you accept at Surestay Plus Hotel By Best Western Gatlinburg?
    At Surestay Plus Hotel By Best Western Gatlinburg you can pay with American Express, Visa and Mastercard as well as other payment methods.
  • What facilities can be used at Surestay Plus Hotel By Best Western Gatlinburg?
    Surestay Plus Hotel By Best Western Gatlinburg provides such facilities as free self-parking and an outdoor swimming pool.
  • What facilities can be found in the rooms at Surestay Plus Hotel By Best Western Gatlinburg?
    Some rooms of Surestay Plus Hotel By Best Western Gatlinburg welcome guests with the following facilities:
    • a coffee maker
    • a kitchenette
    • a sofa set
  • Is it possible to cancel my booking at Surestay Plus Hotel By Best Western Gatlinburg?
    Yes, free cancellation is offered at Surestay Plus Hotel By Best Western Gatlinburg.
  • Does Surestay Plus Hotel By Best Western Gatlinburg have a lift?
    Yes, Surestay Plus Hotel By Best Western Gatlinburg does have a lift.
  • Is it allowed to smoke in Surestay Plus Hotel By Best Western Gatlinburg?
    Yes, smoking is allowed in designated smoking areas of Surestay Plus Hotel By Best Western Gatlinburg.